Through our partnership with EasyVista, we help companies delivering IT as a service that creates value to the customer and supports the digital transformation.
We adopt Enterprise Service Management (ESM) to foster the adoption of good Service Management practices across in all areas of the company and to provide a global and integrated approach, with a high degree of automation and strong analytical capabilities. We seek to identify the processes and critical areas for improvement and from there set ambitious goals, that lead to relevant impact on the business. These can be related with efficiency, performance, costs, customer satisfaction, etc.
EasyVista’s Enterprise Service Management (ESM) solutions, together with our frameworks BI and Automation technologies, provide a simple and rapid way to support your business processes digitalization across IT, HR, facilities, finance, customer service and other departments will lead to better efficiency, reduced operational costs, improved collaboration and communication, and increased visibility within the organization.